Profile
A competent professional with over 12 years of experience in:
~ System Administration ~ Networking Operations ~ Project Management
~ Installation & Configuration ~ Maintenance ~ SLA Management
~ Team Management ~ Risk Assessment ~ Troubleshooting & Technical Support
Demonstrated abilities in monitoring network maintenance activities and ensuring prompt troubleshooting of network problems to achieve maximum network uptime
Adept in establishing environment by managing system configuration, directing system installation, defining, documenting & enforcing system standards
Proficient in setting up & managing Local & Wide Area Networks (LAN, WAN) to maintain maximum network uptime
Expertise in handling installation & administration of Mail Support, LAN, WAN, Windows, PCs, Servers, Cisco Switches / Routers and Microsoft Office applications & ERP (EIP)
Skilled in improving network functioning and ensuring delivery of high standard of customer service
An innovative, loyal & result-orientated professional with strong planning, communication, interpersonal & negotiation skills