Profile
An astute professional, MBA (Symbiosis (SIBM India)) with around 24 years of cross cultural experience across Middle East and India in Strategic Planning, Sales & Marketing, Business Development, Channel Management, Key Accounts Management and Distributor Management.
Multi lingual – English, Hindi, Marathi, Malayalam, Gujrati, and Arabic (basic)
Worked with major MNC’s like Nestle, Henkel and BRF, across Indian and Oman Markets along with local distributors like Matrah Cold Stores ( Enhance), Al Seer Trading, Al Khan Foods.
Gained wide exposure of working across B2B and B2C channels (General Trade, Modern Trade and Out of Home).
Demonstrated leadership in guiding sales and business development in highly competitive markets. Enterprising leader with a solid record of contributions that streamlined operations, invigorated businesses, heightened productivity and enhanced internal controls.
Demonstrated excellence in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to Service Level Agreements (SLAs) and work processes and managing cost-effective operations.
In-depth knowledge of building exceptional customer experiences through engagement, attitude and service. Honed abilities in handling large work forces, capacity planning and crisis management.
Visionary and solution finder under tough situations by thinking out of the box based on business requirements and deliverables. Maintains a high level of personal drive, confident nature and an aggressive attitude in achieving results