Ghanghor Singh

• Total Experience of 21 years out of which 15 years in SAP with various SAP modules including 9.5 years in SAP IS-Utilities.
• Currently working in a managerial role in Accenture since June 2011.
• Specialized in IS-U Billing and Device Management with strong exposure in FICA and CS.
• Worked on 6 projects in ISU, three implementation project in Electricity; Active Stream (AGL) Australia, Bihar RAPDRP India and Tuas Power Singapore along with three support & development projects in large Water Utility companies; City of Oklahoma City USA, and Australia Gas and Light in UK, Singapore, USA, India and Australia.
• Experienced as Business Analyst in large Utilities and metering clients having a strong understanding of business processes.
• Contributed in various phases of solution implementation which include requirements gathering, business process mapping, solution design, gap analysis, solution configuring, development and testing, migration and post go-live support.
• Extensive experience of functional testing as Team Lead and good exposure in development of Test Strategy and Test Plans
• Worked as Defect Manager and well aware of HP ALM configuration.
• Ability to negotiate and communicate at senior and managerial level both internally and externally
• Strong relationship, stakeholder engagement and conflict management skills
• High level of problem-solving skills with the ability to rationalize identify, evaluate risks and develop alternate options
• Ability to work as part of a team in a changing and challenging environment
• Ability to manage competing priorities and prioritize deliverables
• Rich industry experience at various levels and areas like Sales, Production & Planning, Material, Customer Service in the automotive industry, worked and shared knowledge with various projects.