Profile
Working as a Team Lead and Solution Architect at Accenture Solutions Private Ltd.
Total 10 Years 3 Months of experience with Servicenow and BMC Remedy Technologies as a Servicenow Lead Developer, Servicenow Admin , Remedy Lead Developer, Remedy Administrator for both ITSM and Complex Home Grown Applications.
3 Years Relavent experience in Servicenow.
Service Now Certified Implementation Specialist, Certified Application Developer and Certified System Admin.
Expertise in Servicenow Platform, BMC Remedy AR System , ITSM 8.x ,7.x, ITSM 7.5, 7.6, BMC On Demand.
Proficient in IM, SRM, CM, SLM, AM, PM, CMDB Customizations, Configurations and Critical Administration.
ITIL Trained and have sound knowledge of all the ITIL Processes and methodologies.
Trained by Servicenow in System Admin , Advanced Scripting and Advanced Administration.
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