Gautam Podder

• A dynamic professional with over all 8 years of experience in delivering services and achieving delight of customers in enabling them to save through provisioning of customized products as per the requirements with Aviation/ Hospitality/ Travel & Tourism sectors.

• Adept in managing business operations through sales promotions and marketing strategies to establish new market segments and increase revenues and profitability for the products on a regional level.

• Skilled in managing specialized work aspects viz. special passenger services, interactions & problem solving, travel documents, bookings/reservations, administration and data handling.
• Expertise in managing International Fare, Reservation & Ticketing and Ready made Tour Packaging services; skilled in providing reservation and cancellation services on Flight Speed Reservation System for the corporate clients in adherence to travel and tour regulations as well as norms (IATA Fares and Ticketing).
• Proficiency in managing systems / procedures for airline contracting operations entailing mapping business processes & studying requirements, customizing travel product solutions, products in line with guidelines specified by cross-functional clients (Domestic / International, Airport Operations Managers and other Airlines).
• Developed competency in establishing performance-driven culture that ensures accountability and personal ownership, lead, develop and motivate teams to achieve goals profitably.