Ganapathy Venkatraman

• Offering a career of over 23 years chronicled by well-earned success in Finance & Accounting, HR Delivery Services, Customer Service Operations across Government, Banking, IT, Manufacturing industries
• Solution oriented specialist with notable success directing a broad range of cost saving initiatives while participating in planning, analysis and implementation of metrics for improving customer satisfaction levels
• Honoured with Alchemist Award at Accenture Services Pvt. Ltd
• Expertise in finance operations, contact centre processes, metrics, pre-sales process and supply chain process
• Established Leadership & Organizational Change Agent capabilities, delivering business results, improved business processes, and to enhance quality and reliability of products and services while reducing risks, increase simplicity and enabling scalable growth
• Proven leader with outstanding relationship building skills, strong communication capabilities and exceptional emotional intelligence that excels in matrix and hierarchical structures