Faisal Shaikh

Overall 8+ years of experience in After Sales Service departments mainly in the Tire industry, with experience in managing after sales service in Middle East and Africa; adept in handling all types of after sales activities such as handling of warranty claims / managing technical issues with major OEM, institutional, Fleet customers, etc; experience in handling various product evaluation activities including managing Test Tires and conducting technical seminars / trainings; an effective communicator with exceptional analytical, technical, negotiation and client relationship management skills with ability to relate to people at any level of business and management; strong team player with excellent communication skills, and an ability to enhance sales productivity through delivering high standards of customer service