Profile
Forward looking and performance-oriented professional with big picture focus and strong aftermarket/aftersales, service & business development background; deliver and execute multi-brand business strategy in sales & service across regional markets to meet brand, revenue objectives. Proven ability to manage operations of business networks comprising Branches, Sub-Distributors, Service Centers, etc. with sole P&L accountability. Expertise in establishing and dynamically realigning operating plan aimed to achieve key results in terms of volume, margin, customer satisfaction, market share, and brand recognition. Excellent planning, organization, and cross-functional leadership skills; optimize resources and logistics to deliver best-in-class performances in cost, productivity, efficiency, and business delivery. Areas of Expertise include….
Strategy Planning/Execution
Policies Implementation
Procedures Development
OPEX Budgets Management
Resources & Logistics Mgmt
Operations Management
Customer Service & CRM
Profit & Loss Management
Sales/Business Development
Risks & Opportunities Mgmt
Quality & HSE Mgmt
Recruitment & Training
People & Process Mgmt
Performance Management
Team Building & Leadership