Dipali Shinde

A passionate, agile, and results-driven hospitality professional with expertise in formulating, implementing, and delivering team development plans to increase employee engagement and provide guests with a world-class service. With a strong operations background, I have learned HR along the way, which gives me a real understanding of what is expected from HR to contribute as a business partner actively. I am adept at creating plans and programs that are practical and deliver on the brand promise. Having an aptitude to customize programs, I focus on various topics, including product knowledge, company philosophy, customer service, and leadership skills. Conducting needs assessments, designing, developing training programs, and facilitating delivery of both custom and corporate training programs is also my forte. A crash course in psychometric testing professionals has helped me to assess team development and emotional intelligence. I use these for individuals, organizations, and recruitment to develop and sustain high-performing teams.