Devender Manral

• A strategic professional with 23 years of experience in successfully managed Information Technology environment with 400+ professional, budget worth INR 400 Crores/ US$ 70 Million, across 7 countries, meeting business needs in a fast paced, dynamic and expanding global environments
• Accomplished IT-Business Leader: Successfully delivered innovative mission-critical technology programs and creates collaborative, high-performance and engaged work cultures. An outcome-focused strategist with capabilities across ICT management, technology investment, risk management, performance improvement and governance, consistently producing significant business value
• Manages People with Integrity and Engagement: experience in leading people, characterized by mentoring and developing high-performing cultures with teams who are customer-focused and highly engaged. Recognized as a leader who promotes a team approach
• Business Value through Operational Excellence and Strategy: strong analytical thinker focused on creating tangible business value to the strategic industry advantages. Operationally astute. Led development and implementation of corporate IT strategy and governance across six companies. Expertise in analyzing business processes, devising reengineering plan, steering transformation of organizational practices with focus on leveraging IT as a strategic tool and assessing the impact of the interventions through regular audits
• Drives transformation and delivers complex Program: Proven track record in shaping and leading significant enterprise-level change and integration. Tenacious when delivering complex programs of work, having spearheaded the integration and creation of IT departments across multiple businesses in multiple geographical locations
• Effective Communicator: liaising with business management for evolving strategic vision, driving change, infusing new ideas and taking enterprise system performance and productivity to the next level
o Speaker at Healthcare IT India Summit, India for 2 years consequently (2012 and 2013)
o Speaker at GEC Healthcare Innovation Congress, Middle East in 2014
o Technology Directors in Multiple Boards, Chair Person in ICT Steering Committee, Program Directors, Center of Excellence in various Projects & Initiatives
• Created the Shared Services Operating model hosting of Data Center & Infrastructure services for the Group of companies in India & South Asia
• Successful rolled out ERP, SAP R3, Oracle eBusiness, Sage, Microsoft Dynamics, CRM (Salesforce.com) for multiple companies, for three diversified Industries with the user base of 10000+ users
• Enterprise Architect and technology implementations in Network Operating Center (NOC), Security Operating Center (SOC), ISO20000 & ISO27001 Certification, Agile Development, TOGAF, Six Sigma, COBIT, ITIL V3 framework, Data Center technologies like Cloud Computing (IAAS, SAAS, PAAS), Virtualization, Green technologies, Mobile Computing, Big Data, E-Documentation and Archiving
• Project Management Office, expertise in planning & building IT solutions at enterprise scale involving selection of appropriate technology & products, finalizing agreements, outsourcing tasks and provided direction for timely completion of projects
o Banking & Insurance, Core Banking transformation (T24, Temenos), 700 Seater BPO Setup, 250+ Branch offices Infrastructure setup, SAP R3 rollout
o Healthcare, Multispecialty Hospitals built (550 Bed, 700 Bed), Central hospital management system (HIS and EMR), Big Data Analytics, Business Intelligence, Oracle E-Business, Central PACS, Integrated Electronic Document Management System, Healthcare Exchange Integration with Pharmacy, PAC, HIS and other Peripheral systems
o Telecom, Lead Certified Tier III+ Data Center (70,000 Sq. ft.), Network Operating Center, Total Outsourcing (third party)
o Retails, Mobility Solutions, Smart Parking, Malls Built, Business Intelligence, Cloud Computing, Enterprise Warehouse Management, GPS based Vehicle management, SAP R3, Microsoft Dynamics, E-POS, CRM
o Hospitality, central hotel management System, Integrated mobility solutions, ERP, Central Wi-Fi deployment across facilities, Mobile/Internet integrated booking and hotel management
o Education, Integrated School management System (Teaches, student, attendance, financial integrated system), College built, Audio/Video setups, e-learning, electronic document management system