Profile
• A customer oriented, multitask professional with excellent managing operational skills and possesses rich experience of + 2 years experience as Team Manager and handled a team of 25 members.
• Having overall work experience of 10 years 9 month out of which 8 years 3 months experience in professional Retail banking industry
• Committed towards the organization goals and leading the team in planning and execution of the tasks.
• Motivate the team to work towards Quality in work, organizational goals and customer satisfaction.
• Rendered cross-functional support and involved in process migration to vendors and on time reporting to the management on the performance delivering the results beyond the expectations.
• Problem solving capability peered with strong communication skills.
• Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties.
• Certified in WB projects with 9 FTE saves