Chandra Mohan

My credentials include:
Results-proven, growth-oriented focused leader with repeated success in multiple industries.
Managed Franchisee development for business operations.
Business Process Re-engineering & Operational efficiency.
Handling projects spanning multi location & multi stake holder environment.
Highly customer-centric with excellent relationship building skills to build new business and cultivate existing customer relationships.
Self-confident, organized, and motivated. Bring creativity and an Entrepreneurial Spirit to all Business endeavours.

An astute professional with verifiable success of 25 years including 11 years in Gulf ( Dubai, Qatar, Kuwait) & 5 Years of working Exposure at Nigeria, Nepal at Sr. Manager Level in Sales and Marketing in FMCG & Consumer Durable Trade,
(Electronics & Home Appliances

CORE COMPETENCIES:

Sales & Marketing: Handling the marketing and sales operations for achieving increased growth & profitability. Utilizing the public information and personal network to develop marketing intelligence for generating leads.

Business Development/ Key Account Management: Identifying prospective clients, generating business from new accounts & developing them to achieve consistent profitability. Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving performance parameters delivery & quality norms.

Retail Operations: Managing retail outlets for maximum product coverage. Monitoring effective merchandising at the outlets for product promotion activities. Interacting with clients and assisting them for enhancing brand loyalty and customer retention. Establishing new stores from scratch through props to enhance store display, stocks, visual merchandising, windows etc.

Distribution Management: Identifying and developing channel partners for achieving business volumes consistently and profitably. Evolving strategies & activities to achieve desired business objectives & implement recognition campaigns for enhancing motivation. Ensuring cost effective logistics operations across the distribution channel and monitoring availability of requisite goods at the various sales outlets/ channels. Developing channel partners for achieving business volumes consistently and profitably; defining & implementing KPI to measure distributor’s performance periodically. Evaluating performance & monitoring of dealer sales and marketing activities

Sales Promotion: Building brand focus in conjunction with operational requirements. Ensuring maximum brand visibility and capture optimum market shares. Managing brand image building and awareness campaigns. Devising & implementing pre & post marketing activities for the launch of new products.

Customer Service Management: Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services. Handling customer grievances & resolving issues.

Team Management: Imparting /organizing training programs for achieving pre planned business targets. Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.