Biplab Paul

• Dynamic career of over 13 years that reflects pioneering experience and year-on-year success in heading complex programs spanning across Digital and In-Person Events, Brand Marketing, Product Marketing, Community Management, Social Media Marketing, Content Management, Consulting and Customer Services objectives for the company
• Enterprising leader with a record of contributions that invigorated business, heightened productivity & enhanced internal controls by
o Strategizing, owning and driving measures, tools and techniques for successful customer & stakeholder engagements with superior results in terms of Customer SAT and ROI
o Enhancing the brand communication through development of a target message map clarifying the brand’s differentiators and value proposition efficiently
o Defining new processes around ever transforming business goals by aligning them to corporate policies and keeping customer in the center of focus for company’s growth & excellence
o Leveraging skills in steering successful rollout of projects involving defining scope, setting timelines, analyzing requirements, prioritizing tasks and identifying dependencies as per pre-set budgets
• Technologist by nature with passion for staying up to date, evangelizing and utilizing new technologies for broader awareness and adoption
• A forward thinking and detail oriented person with excellent communication & time management skills; exceptionally well organized with a track record that demonstrates self-motivation & creativity to achieve corporate & personal goals
• Bagged the Architect of Excellence (ACE) Award for excellent track record of surpassing business metrics and customer satisfaction measures
• Driven companywide initiatives around Corporate Social Responsibility such as Employee Giving and Green IT activities