Balachandar Karuppiah

BALACHANDAR.K
0501697824
bala2chandru@gmail.com
-------------------------------------------------CAREER SUMMARY----------------------------------------------------

 To start as an IT professional and enhance my skills in the field and work towards my personal and company’s improvement by utilizing both my hard skills and soft skills.
Versatile software engineer with 2 years’ experience in software applications design and maintenance.
Expertise in banking and healthcare system.
Software installation and software maintenance and design, testing, debugging.
Installation and testing of new software and client requesting modules, updation.
Led multiple projects like ERP, Banking Software, Healthcare Softwares starter etc.,
Performed Database design and maintanence.
3-Tier architechture based application development.
Process of customer support in non voice process of banking system.
Support the customer complaints in voice process of inbound customer support.
Supporting both the voice and non voice process.

------------------------------------PROFESSIONAL WORK EXPERIENCE----------------------------------------
Software Engineer Trainee - Mirror Technology, Chennai, India June 2015 - January 2016
Process Executive - MMC Info Tech, Chennai, India July2013 - May 2014
Process Executive - HGS, Chennai, India June 2011 - Feb 2012
--------------------------------------------------TECHNICAL SKILLS--------------------------------------------------
Programming : Vb.net,ASP.net,C#.net.
Database : MS Access,SQL Server.
Tools : MS Office,Open Office
Operating Systems : MS DOS,Windows XP, Windows7, Linux .
---------------------------------------EDUCATIONAL QUALIFICATIONS------------------------------------------
MCA - Anna University, Chennai, Percentage of marks obtained : 74% April 2011
BCA - Bharathidasan University, Trichy, Percentage of marks obtained : 66% April 2008
------------------------------------------------------PROJECTS-------------------------------------------------------------
HMS, RMS :-
 Develop and maintain .Net enterprise applications according to technical specifications.
 Design framework components and reusable modules for .Net application.
 Estimate effort and time for .Net application development activities.
 Co-ordinate with functional experts and programmers to analyze business requirements and develop technical specifications.
 Design .Net application codes to reduce implementation risk and improve reliability.
 Develop user interfaces for .Net applications.
 Co-ordinate with stakeholders to collect and analyze project requirement data.
MMC Info Tech :-
 Process of Non Voice banking customer support.
 Process the customer update and maintain the information.
 Update the customer address changing.
 Pan card number update.
 Customer payment details checking.


HGS Inbound Voice Process :-
 Inbound voice process of customer support.
 Response customer request with voice process.
 Save the customer complaints.
 Update customer complaints.
 Explain the offer details to the customer.
--------------------------------------------------AREA OF INTREST------------------------------------------------
Health care information system .
Banking and financial concepts.
Hotel management, School management system.
---------------------------------------------------PERSONAL TRAITS----------------------------------------------
 Good analytical skills.
 Good written and verbal skills.
 A self starter with a Positive attitude.
 Strong desire towards achievement of Goals.
 Comprehensive problem solving abilities.
 Desire to learn new technology to improve my skill set.

-------------------------------------------------LICENSE DETAILS--------------------------------------------------
 License No. : 188273 (Motorcycle)
 Date of Issue : 23/06/2016
 Date of Expiry : 22/06/2026
 Place of Issue : AL FUJAIRAH

----------------------------------------------PERSONAL PROFILE---------------------------------------------------
DOB - 4th May 1986
Passport Number – J3618321
Passport Issue Date- : 09.12.2011
Passport Expiry Date- :08.12.2021
Employment VISA - Valid till 15th May 2018
Nationality - Indian
Languages Known - Tamil, English
Home phone - +91-9688708384
Address – Electra Street, Abudhabi, UAE