Babu Francis

Senior Manager in IT. Experience with end to end undertaking of major service deal through transition, transformation, datacenter migration, steady state and ongoing support. Proficiency in setting up new account from inception in the IT domain. This includes experience in feasibility study, contract/SOW preparation & review, application & infrastructure setup, Service Desk and PMO setup, datacenter setup, migration of applications to new datacenter, knowledge transition, parallel support, steady state/ongoing support, policy & strategy formulation, service delivery & support, integration of applications, application transition/transformation, application development and production support, resource planning, development & team engagement, Client Relationship, production operation/development support, program/project delivery, technology support, application delivery management, infrastructure delivery management etc.