Antara Basu

Working experience for more than 13 yrs. Recently working in IBM daksh (now Concentrix) from 1st June 2007 onward till date .Presently working as Deputy Manager Operations in an Utility process.
GOALS - People Management, Client Management, Team Management , managing a team of 26 members approximately.Acting as a Spoc for Quality Analyst , HR, Employee Engagement , Training from Ops end. Other responsibilities- Final recruitment, Maintaining the basic hygene of the LOB,Giving Quality training in Client Sites, Designing the BPMS ( Business Process Management System) for the process.I am looking for job in Chennai Urgently. Can join in 15 days. Please check availability of job in BPO/HR/Admin.