Profile
Winner of Haute Grandeur Global Hotel Awards 2016 – Best General Manager.
Certified Hospitality Administrator (CHA) awarded by American Hotel & Lodging Educational Institute.
Fellow of Institute of Hospitality (FIH) formerly known as HCIMA, London
A seasoned professional with over 24 years of extensive experience in Strategy Planning, Profit Centre Hotel Operations, Training & Development, Budgeting, Marketing & Guest Relationship Management in the Hotel/ Hospitality Industry.
Close co-ordination of sales function for effective yield management and business development. Has hand on experience of sales management, key account operations. (Sales Manager with ITC Fortune Park Hotels)
A keen planner & strategist with track record of achieving Revenue, Profit & Business Growth objectives within start-up and highly competitive, rapid change environments.
Extensive experience in developing procedures, service standards and operational policies, with a proven track record of planning & implementing effective control measures to reduce running costs of the unit. Boosted the revenues and streamlined workflow.
Proficiency in devising strategies to streamline operations; organize Shows/Festivals; augment visibility & customer preference across the career span.
Experience in executing projects for setting up Hotels & Resorts with accountability for strategic utilization & deployment of available resources to achieve organizational objectives. Deft in monitoring projects, ensuring cost control within budgeted parameters.
Excellent interpersonal, communication, management skills with demonstrated abilities in driving motivated teams in achieving organizational goals.
Have been involved as Main Management Member and Leader for 3 Pre-Openings, 1 Re-branding and Partial Refurbishments & Renovations in many projects
Socially Active on LinkedIn and FB actively involved in Online marketing of my properties through different Social Media platforms as well as OTA’s.