Amol Solanki

Amol Solanki
095-038-94-038 Amolsolanki@ymail.com
Amolrsolanki@gmail.com

EXPERIENCE SUMMARY

• 5+ years of experience in salesforce.com development.
• Real time experience in handling the clients across the globe.
• Expert in solution design and system architecture.
• Expertize in handling a small team.
• Experience configuring and customizing functional areas of the sales cloud such as lead management, campaign management, content management, customer service/case management and dashboard/report development.
• In depth understanding of SFDC profiles/roles and sharing rules.
• In depth understanding of validation rules, tasks, workflow rules and triggers.
• Experience in the Salesforce.com APEX data loader.
• Experience in the Salesforce.com web services API and integartions.
• Experience in deployments using eclipse plugin and change sets.
• Good hands on working experience on Apex, Visual-Force, Force.com Sites, S-Controls, Data-Loader, Web services API, Force.com Integration, Force.com IDE for Eclipse, Apex deployment Tools.
• Hands-on experience on SQL Server 2008 R2, JavaScript, JQUERY, Mule ESB, Google App. Engine, HTML, Database Concepts, Asp.Net, MVC,WCF,neo4j,Angular JS ,Knockout JS and OOPS Concepts.
• Writing and debugging apex code, test classes.
• Demonstrated knowledge of HTML, JavaScript, HTTP, XML and SQL.
• Development of packages (Managed and Unmanaged).
• Strong exposure of working with Salesforce.com team that help me to follow the best practice for Salesforce.com implementation.
• Analysis, troubleshooting, and problem solving skills.
• Knowledge of development methodologies and software development life-cycles.
• Demonstrated strong work ethic and advanced organizational skills.
• Demonstrated high performance standards with astute attention to detail and deadlines.
• Possessing excellent communication and collaboration skills to lead and work in concert with diverse groups effectively.
EDUCATIONAL QUALIFICATION

• B.Tech in Computer science from Vishwakarma Institute of Technology (Autonomous Institute) securing first class with distinction.
• Diploma in information technology for government polytechnic, Nasik securing 88.09%.
• Passed SSC (CBSE) from Army School, Deolali securing 85 %.

CERTIFICATIONS

• Certified Platform dev 1 (401).
• Certified App builder.
• Certified Salesforce admin 201
• Certified IBM cloud computing architect.
• Hands on Mule ESB.
• Rack space CloudU certified.
• Knowledge of AWS.
• Hands on google app engine.

TECHNICAL SKILLS

Operating Systems Windows, Linux, Mac
Languages Apex, Visual force, C#, ASP.Net, MVC 3.0/4.0/5.0,WCF, JAVA, C, C++.
Web Technologies HTML, CSS, JQuery, JavaScript, toastr JS, Knockout JS, Angular JS.
Database Sales Force Workbench, SQL Server 2008, MYSQL, Oracle.No graph DB.
Tools Developer Console, Sublime Text, Big bucket, SVN tortoise, Eclipse, MS Visual Studio, SQL, Jira, Mantis.



PROJECTS

Organization: Salesforce.com Pvt Ltd.
Designation: Tier-2 Success agent.
Time Span: July 2016 – Till date.
Roles & Responsibility:
• Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.
• Write sample code, client libraries, and contribute to Open Source projects.
• Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported applications.
• Resolve customer service issues and skillfully manage complex customer service problems.
• Manage customers' expectations and experience in a way that results in high customer satisfaction.
• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the Salesforce community.
• Research, document and escalate cases according to procedure.
• Actively participate in job related training.
• Assist with the design and delivery of product and other technical training.
• Define and describe technical best practices.
• Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive.
• Complete assigned project responsibilities.


Organization: Deloitte Consulting LLP Pvt Ltd.
Client: Amtrak Railways (Travel and leisure).
Designation: Consultant.
Time Span: Nov 2016 – July 2016
Project: Amtrak Whole system.
Description: The National Railroad Passenger Corporation is a partially government-funded American passenger railroad service. It is operated and managed as a for-profit corporation and provides medium- and long-distance, intercity service in the contiguous United States. Amtrak operates more than 300 trains each day on 21,300 miles (34,000 km) of track with select segments having civil operating speeds of 150 mph (240 km/h) and connecting more than 500 destinations in 46 states in addition to three Canadian provinces. This project is about creating the whole system for Amtrak which will include booking/train management/station information/billing/maintenance.
Roles & Responsibility:
• Requirement gathering from client.
• Designing the architecture.
• Creation of objects/lookups/formula fields.
• Writing the server and client side code.
• Designing the visual force page and implementing styles.
• Implementing dynamic UI.

Environment:
• Creating objects, fields, formula fields.
• Integration with services exposed by Mule and hybris.
• Writing triggers using Tony-Scott pattern.
• Developing the application using sublime-text, maven and eclipse.
• Using bit bucket, stash, confluence and jira.
• Crating Confluence pages for the Implementation
• Deploying server side code generating WSDL and deploying it on client.
• Consuming the WSDL in the controller.
• Deployment.
• Test class coverage.
• Release notes and documents.


Organization: Chanchalaa Technologies Pvt Ltd.
Client: Tennessee Oncology.
Designation: Sr. Software Development Engineer.
Time Span: Jan 2015 – Aug 2015.
Project: Integrating salesforce with Microsoft Lync using CTI/UCMA 4.0.
Description: Whenever a call or some conversation is initiated in Microsoft Lync it would give response to CTI connector through action listener and in turn these action listener controller will give the acknowledgement to salesforce and a caller screen would pop up fetching the contact details from contact object if user is present.
UCMA acts as an endpoint and is used as to redirect the traffic to salesforce. This system also include implementing MSPL script from Microsoft to be implemented on Lync server.

Roles & Responsibility:
• Single handedly handling the code for UCMA/Lync SDK/MSPL scripting language.
• Implementing salesforce push mechanism.
• Salesforce rest response.
• Salesforce rest implementation.
• Object design and fields creation.

Environment:
• Visual studio
• UCMA 4.0
• Lync Server
• Lync client
• CTI Connector
• Sublime-text
• Postman
• Developer console.
• Streamlining Api.




Organization: Chanchalaa Technologies Pvt Ltd.
Client: Status Go now.
Designation: Sr. Software Development Engineer.
Time Span: Jan 2015 – Till date.
Project: Triage now.
Description: This app has been designed and engineered using salesforce native programming language called Apex and published best practices for development.
Key Features and Functionality include
I. Centralized processing of Telephone Triage
II. Ability to prioritize requests
III. Collect Patient Demographics
IV. Collect History of Present Symptoms / Illness
V. Collect Past Medical / Health History
VI. Search for Symptoms by Keyword, Title or Natural Language Processing
VII. View Symptom Description(s)
VIII. View Symptom Background Information
IX. View Symptom First Aid information (where applicable)
X. View Symptom References and Citations
XI. View Initial Assessment Questions
XII. Document Answers to Initial Assessment Questions
XIII. View and Select Triage Assessment Questions and related Disposition
XIV. View and Select Care Advice
XV. View, Save, Print or Email Supplement Protocol Information
XVI. View, Save, Print or Email Medication Dosages (where applicable)
XVII. View, Save, Print or Email After Care Instructions (where applicable) for Patient education and follow up
XVIII. Quick access to 911/Emergency Policy (if applicable)
TRIAGENOW leverages clinical content from Schmitt Thompson and natural language processing technology from health navigator. Adult and pediatric protocols are available for office hours and after hours triaging.

Roles & Responsibility:
• Requirement gathering from client.
• Designing the architecture.
• Creation of objects/lookups/formula fields.
• Writing the server and client side code.
• Designing the visual force page and implementing styles.
• Implementing dynamic UI.

Environment:
• Creating objects, fields, formula fields.
• Writing triggers using Tony-Scott pattern.
• Developing the application using sublime-text and maven.
• Deploying server side code generating WSDL and deploying it on client.
• Consuming the WSDL in the controller.
• Deployment.
• Test class coverage.
• Release notes and documents.



Organization: Chanchalaa Technologies Pvt Ltd.
Client: Status Go now.
Designation: Sr. Software Development Engineer.
Time Span: Jan 2015 – May 2015.
Project: GO! Connect.
Description: GO! Connect is a software application that is built 100% on the Salesforce.com force.com platform. The purpose of GO! Connect is to provide near real-time data synchronization between Salesforce.com and Virtual Contact Center (VCC) solutions.
Featured highlights of the App include:
• Enhanced data / list synchronization (asynchronous one-way transactions between Salesforce.com and Virtual Contact Center (VCC) solutions)
• Seamless Integration with salesforce.com
• Designed for inside sales teams, call centers and contact centers
• Ability to create scheduled callbacks

The GO! Connect App adds custom components to the customer’s Salesforce instance (called an Org) including; custom objects and fields, page layouts, search layouts, validation rules, apex classes, apex triggers, visual force pages, remote access sites, custom report types, reports, Dashboards, Report Folders, Dashboard Folders, List Views, and Workflow Rules with Field Updates.

Roles & Responsibility:
• Object creation /workflows.
• Implementation of new enhancement.
• Maintenance of a modules.
• Writing Triggers in tony Scott pattern.
• Training to juniors.

Environment:
• Salesforce
• Triggers
• Sublime-text
• Dashboard
• Developer console.
• Reports
• Workflows


Organization: Chanchalaa Technologies Pvt Ltd.
Client: Status Go now.
Designation: Sr. Software Development Engineer.
Project: Nurse Triage and Hospital Management.
Time Span: Jan 2015 – March 2015.
Description: The process for sorting injured people into groups based on their need for or likely benefit from immediate medical treatment. Triage issued in hospital emergency rooms, on battlefields, and at disaster sites when limited medical resources must be allocated.
Patients are triaged on the basis of the speed with which they need medical attention. The Triage Nurse allocates a triage category to a patient based on the statement:
Most public hospitals in US use this triage scale for patients presenting to their Emergency Departments. Hospitals aim to achieve certain levels of performance (or benchmarks) with respect to the amount of time patients wait to be seen in Emergency Departments.

Roles & Responsibility:
• Member of development team.
• Maintenance of project.
• Giving KT’s on salesforce new technologies.
• Implementation of new enhancements.
• Training junior associates on force.com platform.

Environment:
• Creating the objects and necessary fields.
• Creation of visual force pages and controllers.
• Writing Triggers in Tony Scott pattern.
• Creating approval processes.
• Deployment using eclipse and packages

Organization: Synechron Technologies Pvt. Ltd. Pune.
Client: Finserv Consulting.
Designation: Associate Software.
Project: Migrating .net application to sales force.
Time Span: August 2014-jan 2015.
Description: The existing application was in .net 2.0 so the whole responsibility to migrate the application was on me as I was the only developer. The application consist of time sheet, billing, education request and leave application which would go for approval and had permissions levels. The project is still in progress with invoice functionality done and delivered. The data is migrated with self written adapter and DB Amp.

Roles & Responsibility:
• Gathering Requirements and analyzing the Use cases.
• Review of design.
• Delivering VF pages with controllers.
• Developed business and data access layers.
• Writing of stored procedures to communicate with adapter.
• End user interaction in-order to fix/close an issue (bugs).
• Responsible for handling the database and software testing.
• Generation of report.

Environment:
• Sales force cloud
• SQL Server
• Apex
• Eclipse IDE
• DB AMP
• Adapter


Organization: Synechron Technologies Pvt. Ltd. Pune.
Client: GMC.
Designation: Associate Software.
Project: Integration and synchronization of sales force to SQL and vice versa.
Time span: Mar 2013 - July 2014.
Description: Integrating sales force to SQL server includes synchronization of all the data from sales force to SQL server and the same from SQL server to sales force. Data is in synchronization with the sales force cloud as well as SQL server. This synchronization is done on daily basis with the help of an adapter written in C#. The adapter will pull the data from SQL Server using SSIS and with the help of stored procedures data would be stockpiled in sales force and in the same way data from sales force would be synchronized in SQL server. The whole integration and synchronization process will take place on the basis of a parity bit called the dirty bit.

Roles & Responsibility:
• Gathering Requirements and analyzing the Use cases.
• Review of design.
• Developed business and data access layers.
• Writing of stored procedures to communicate with adapter.
• End user interaction in-order to fix/close an issue (bugs).
• Responsible for handling the database and software testing.

Environment:
• Sales force cloud
• SQL Server
• Apex
• WSDL
• SSIS

Organization: Synechron Technologies Pvt. Ltd. Pune.
Client: GMC.
Designation: Associate Software.
Project: Online Event Registration and PayPal processing and transaction.
Time span: Nov 2013 - Feb 2014.
Description: This event management software lets admin easily create events and track registrations and feedback. It minimizes the tedious, time-consuming tasks and helps bringing people together for an event. This application also included a payment gateway which was PayPal as this was completely free and they charge you when you receive a payment which included registration and arrangement for cabs then payment then feedback and ways to improve it.

Roles & Responsibility:
• Participated in requirement analysis,
• Developing visual force pages and using apex.
• Implementation of various functionalities and development of various modules.
• Implementing PayPal payment gateway for payment processing.
• Writing of SOQL queries.
• Generating reports.

Environment:
• Sales Force Cloud.
• Visual Force
• Apex
• HTML
• CSS
• JQUERY
• JAVASCRIPT
• SOQL
• SOSL


Organization: Synechron Technologies Pvt. Ltd. Pune.
Client: Asurion US.
Designation: Associate Software.
Project: Estimation Tool for SDLC.
Time span: June 2012-October 2013.
Description: Software development efforts estimation is the process of predicting the most realistic use of effort required to develop or maintain software based on incomplete, uncertain and/or noisy input. Our Estimation tool allows you to estimate size and effort of your applications easily and quickly with proven estimation technology like Function point, Use-case point, and Wideband Delphi and Story point.

Roles & Responsibility:
• Developed SalesForce.com workflow, rules and triggers using Apex for updating Users based on location records.
• Involved in creation of users and profiles.
• Customized page Layout for Salesforce.com standard and custom objects.
• Participated in requirement analysis.
• UI Design.
• Implementation of various functionalities and development of various modules.
• Writing Controllers and apex pages.
• Defining workflows.
• Generating reports.

Environment:
• Force.com
• Visual Force
• Apex
• HTML
• CSS3
• JQUERY
• JAVASCRIPT
• SOQL
• SOSL
• AJAX

Organization: Synechron Technologies Pvt. Ltd. Pune.
Client: Apac.
Designation: Junior Associate Software.
Project: Facility Cloud.
Time span: December 2012-May 2013.
Description: Facility Cloud is a cloud-based Computer-Aided Facility Management (CAFM) application for Facility Managers and Engineering departments. It helps in managing/ tracking service requests, work orders, inventories and includes features such as Helpdesk, E-Requisition, Asset Management, Document Management, and Transport Management, this also included Google map api which was integrated in visual force pages.

Roles & Responsibility:
• Analysis of requirement and proposing a solution for it.
• Writing JavaScript, Controllers with visual force and implementation of various functionalities and development of various modules.
• Writing test cases.
• Preparing understanding documents (Use Cases) and functionality Specs.
• Bug fixing after production releases.
• Developed SalesForce.com workflow, rules and triggers using Apex.
• Developed custom S-controls and Visual Force Page with java script.
• Involved in creation of users and profiles.
• Developed dynamic SalesForce.com visual force pages using java Scripts and JQuery.
• Customized page Layout for Salesforce.com standard and custom objects.

Environment:

• Force.com, Sales force.
• Eclipse
• AJAX
• JQuery
• HTML
• CSS
• JavaScript
• Apex, MVC
• SOQL,SOSL


Organization: Synechron Technologies Pvt. Ltd. Pune.
Client: Synechron Internal.
Designation: Trainee.
Project: Enterprise Application Group.
Time span: September 2012-November 2012.
Description: Single Sign on with a simplified and centralized password management system eliminating the need for multiple username & passwords, providing faster and secure access to Synechron’s internal applications. This web application which includes all the components which an organization requires for its day-to-day operations includes trainings, human resource, performance appraisal, employee attendance, recruitment, rewards, employee transport and careers. This application is build on the latest technologies in the market which includes MVC 4-5, knockout JS, durandle and WCF addition to that used mule ESB to integrate the application to many other application.

Roles & Responsibility:
• Analyzed Use Case documents and designs of the module assigned.
• Using Mule ESB for integration.
• Writing service to take data from UI and dump it in SQL.
• Writing mail configuration and attachments.
• Development using MVC model.
• Use of knockout JS for dynamic UI.
• Use of MVVM model with MVC overview.
• Optimized data access statements for more performance and efficiency.
• Documented the design, testing and help process.
• Setting up build environment.
• Deployment of the modules on Production server, QA server, UAT server, Developer server.

Environment:
• Microsoft Visual Studio
• Mule ESB.
• SQL Server 2008
• Business studio
• MVC 4.0
• Knockout
• WCF.
• Angular
• Jquery
• Deployment on IIS.


I hereby declare that the above facts are true to the best of my knowledge and belief, any falsity may lead to termination of my service.