Amitava Ghosh

 An accomplished professional with over 25 years of cross functional experience with well known organisations across the verticals of Business Operations, Customer Service, Service Functions.
 Currently associated with MIRC Electronis, Onida as Reg. Ser. Mgr, East taking care of the Service Operations of all the products under Onida brand.

Core Competencies Evolved
 Abilities in harmoniously managing day to day tasks with a talent for Business Development, Service Operations, Client Relationship Management involving Process Operations, Technical Support in line with Industry Best Practices.

Notable Career Highlights

 Proficient in managing & leading teams for running successful client servicing, process operations & experience of implementing procedures, service standards for business excellence.
 Strong business acumen with skills to remain on the cutting edge; drive new business through conceptualizing strategies, augmenting & streamlining Channel networks, implementing product promotions etc.
 Detail oriented with an analytical mind and a positive attitude.
 In-depth knowledge of working and dynamics of Products with demonstrated abilities in optimising product performance and efficiencies.
 Significant experience of developing and working with highly technical systems geared towards optimising Customer Service Operations and Service deliveries.
 Demonstrated abilities in addressing operational issues, resolving performance bottlenecks and achieving desired objectives.