Profile
Creative, results driven professional with over 10 years of global experience in managing the entire operations of project life cycle with successful track record of delivering on / before time and within budget.
Skilled in grasping the big picture, conceptualizing, developing, implementing solutions & partnering closely with business leaders, various stakeholders and senior level executives.
Sufficient experience in managing entire process operations with an aim to accomplish corporate plans & goals successfully.
Used instincts, insight, judgment, and timing to succeed on tough deal:
Operations Management focusing on maximizing customer satisfaction, process compliance, etc.
Process improvement initiatives to achieve maximum efficiency in various operations
Abilities in coordinating with internal/external customers for running successful business operations and experience of implementing procedures and service standards for business excellence.
Ensuring delivery of high quality services to support customer's business needs & achieving continued high customer satisfaction from all operational users for services.
Prudent, disciplined & self-motivated with excellent interpersonal, communication & organizational skills with proven abilities in team management and customer relationship management.