Akhil Balachandran

A competent professional with nearly 5 years of experience in Quality Assurance, Technical Support, Service Operations, Warranty Operations, Supplier Development, Spare Parts Management and Complaint Resolution
Proficient in applying quality standards to various processes within the business unit; formulating & maintaining quality objectives complementary to corporate policies / customer demands
Hands-on experience in providing technical support on CAT, JCB444, Komatsu, Perkins & Cummins Engines
Proficient in managing spare parts, warranty failures, customer complaints, failure analysis & inspection of parts
Proficient in workshop warranty procedures, preparation of parts list for engine overhaul and transmission repairs, writing service reports on technical issues
Experienced in designing mechanical components, stimulating NC Code programming for various CNC machines as well as managing machining & tooling operations
Comprehensive knowledge of various technologies like CAM, CAD, ESPRIT, AutoCAD, software like NC Simulator, Basic ANSYS 8 and so on
A result-oriented individual with strong analytical, negotiation, communication, interpersonal and organizational skills