Profile
• Manage and monitor day-to-day aspects of bookings, shipping, tracking, tracing and billing for both import and export ocean shipments to meet customer needs.
• Responsible for end to end management of clients' international shipping including, carrier mediations and troubleshooting
• Manage shipments which includes providing logistics support at the interface between the trucking company and the carrier to ensure no shipments miss the port cut or are rejected because of inaccurate information, resulting in the fastest possible transit time and ensuring no addition cost is incurred.
• Liaise with Shipping Agencies / Carriers / Lines for competitive rates and services
Interface with ports, customs and external Inspection authorities for documentation, goods clearance and other routine matters.
• Coordination with International Agents and Consignees Send pre-alerts / pre advice / arrival notice and ensure timely issuance of delivery orders, clearance and Delivery of Shipments.
• Customers support and follow up for smooth shipping operations
Facilitate shipment status update to customers through Monitoring Movements from Origin to Destination.
• Proper maintenance of contacts, customs code, HS CODE and other data of customers and other parties
• Co-ordination and support to Sales team and Accounts personnel in their activities.
Support in preparation of MIS reports as needed by management.
• Knowledge of International Export/Import Trade Documentation requirements INCO TERMS,
• Organize Land Transportation for inbound and outbound. LCL/FCL shipments, coordinate multi point loading and monitor the movements