Profile
Experienced Hospitality professional of 24 years in prestigious luxury Five-Star hotels, restaurants and premium organizations. Experienced in handling the entire spectrum of facility management, building and sustaining guest relationship, F&B operations of various cuisines, business support and training, budgeting, cost control, achievement of sale targets, maintaining and updating guest database, ensuring of personal and group hygiene standards, staff management, grievance handling, human resource recruitment, training, performance review, menu planning and pricing. Expert in concept development, key and budget management, procurement and inventory control, administration and leading teams by example to achieve and sustain highest F&B standards in multi-cultural environment. Competent in problem solving and troubleshooting – from the identification of complex problems, reducing the same to simple aspects by reviewing information, using logic to evaluate strengths and weakness of alternative options and solutions and implementing the best solution. Holder of a degree in Economics and Hotel Management with numerous practical training on-the job