Ahmed Kamel

More than twelve years of experience in IT field with proven knowledge of IT Operations, Project Management, Service Delivery and Service Support in financial sector (Banks, Brokerages).

Skilled in leading directing cross-functional teams, to ensure achieving defined SLAs and delivery of assigned projects on time. Having Sound understanding of IT Security, IT governance and Quality assurance.

Highly focused on online services across various banking channels to leverage automated online business opportunities and actively grow business technology integrations, expert in banking Applications with exposure to financial service industry, call center, Internet banking, Mobile banking, online trading, brokerage and credit card business.

Highly professional in IT and Business skills Expert in solving complex problems and find solutions, following high quality standards to meet business requirements and satisfy customers

Have sound knowledge ITIL, Project Management, Vendor Management, Cost and Budgeting, Business Continuity Plan, and Disaster Recovery Plan.

Well knowledgeable about system integrations and interfaces in enterprise environments with high volume of online transactions, also have leaded analysis / design and testing of both batch and online interfaces for more than 30 applications/channels during T24 core banking transformation project including Finacle E-banking and mobile banking.

Proven record in delivering value added and cost effective solutions that give business an edge over the competition and contribute to the organization growth. Background includes extensive product, program and software engineering management experience especially in the payments domain. Have strong interpersonal and leadership skills.

Well knowledgeable about data migration procedures, leaded the data migration activities for Internet banking and Document Management, content Management and Cheque Clearing systems.

Expert in leading, launching and driving new initiatives, executing tactical plans for performance improvement and to achieve long and short term objectives.

Keen in process orientation, Process re- engineering & subject-matter expertise in Channel management, transaction banking Solution Implementation.

An effective communicator with exceptional analytical, technical and relationship management skills
Excellent team builder and leader; managing operational teams in dynamic environments.