Job TypeFull Time
Job Location Indore,Madhya Pradesh,India


ï‚·Requirement Gathering Gap Analysis Configurations and User Training of ERP Software excellent communication
0 to 1 Years
IT - Software Services
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling

We are looking for Customer Engagement Executive to join our team.

Industry Type: IT Software

Title: Customer Engagement Executive

Location: Indore (MP)

Date of Joining:  Immediate

Time and Venue:

24th November – 2:00 PM- 5:00PM

25th November 2018, 11:00 AM- 2:00 PM onwards

EW 74 Scheme no. 94 ring road near Medinova near Bengali square, Indore


  1. Doing Requirement Gathering, Gap Analysis, Configurations and User Training of ERP Software.
  2. Provide Telephonic & Email Support to Clients.
  3. Act as a Technical & Functional Experts to Clients.
  4. Candidate will be responsible for maintaining the cross-departmental relationships to drive initiatives that will improve the deployment quality and efficiency.
  5. Demonstrates confidence and willingness to resolve customer requests or queries and provide appropriate solutions to them by coordinating with the product Development Team at the first point of call wherever possible.
  6. Candidate will be responsible for Leading the product input feedback process internally to ensure constant and valuable customer input is available to the product team.


  1. Candidate should have experience of 0-1 year / Fresher
  2. Candidate should be graduate with BE (CS/EC)/MCA/MSC(IT) or any graduate in computer science stream
  3. Candidate should have an excellent communication skill and have a dynamic personality
  4. Candidate should always be ready to travel (India/Abroad)
  5. Candidate must have basic knowledge of Database

Process Master Technologies Pvt.Ltd
Process Master Technologies Pvt.Ltd
EW 74 Scheme no. 94 ring road near Medinova near Bengali square, Indore
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