Job TypeFull Time
Job Location Kolkata,West Bengal,India


KQualification: 10+2/Any graduate / undergraduate / Diploma Position: TSE SR TSE CCE Sr. CCE Team Leader Floor Manager Kolkata : 0 -2 yrs of experience Key requirements are:
0 to 3 Years
ITES / BPO / KPO / Outsourcing
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Handling the outbound calls of US clients making aware of technical issues regarding their computer and provide proper technical support solution using remote desktop connection.
Key Tasks and Responsibilities
o The incumbent would be responsible to handle call-closings.
o Do Call Barging; take Mock calls, Quality Reporting.
o Call statistics and manage Caller efficiency by giving Training,

Visit us at: Octane infosolution pvt ltd Address:
CF-30,salt lake sec-1,near Purto Bhawan,near 6no water tank. kolkata-64. Monday-
Friday, 11-5 PM.

Octane Edutech Pvt Ltd
Octane Edutech Pvt Ltd
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