Urgent opening for Tele-counselor

We are having and urgent opening for one of the leading Fashion Design Teaching Academy
Industry.
Designation: Tele-counselor.
Location: Vidya Vihar
Package: 17000/- to 25,000/- per month depends on experience and capability.
Experience: 1 To 5years.
Job Type: Full-time - 10 to 7 Monday to Saturday
• JD for Tele-counselor:
Responsibilities
· Contact potential or existing customers to inform them about a product or service using scripts
· Answer questions about products or the company
· Ask questions to understand customer requirements and close sales
· Direct prospects to the field sales team when needed
· Enter and update customer information in the database
· Take and process orders in an accurate manner
· Handle grievances to preserve the company’s reputation
· Go the “extra mile” to meet sales quota and facilitate future sales
· Keep records of calls and sales and note useful information
Requirements
· Proven experience as telesales representative or other sales/customer service role
· Proven track record of successfully meeting sales quota preferably over the phone
· Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
· Ability to learn about products and services and describe/explain them to prospects
· Excellent knowledge of English
· Excellent communication and interpersonal skills
· Cool-tempered and able to handle rejection
· Outstanding negotiation skills with the ability to resolve issues and address complain
If interested, kindly forward your updated CV with the below mentioned points:
· Current CTC:
· Expected CTC:
· Yrs of exp:
· Notice Period:
· Location:
· Thanks & Warm Regards
· Nilam
· HR Executive
· Sankalp Placement (I)Pvt Ltd
· Tel : 022-43339227
· Website: www.sankalpplacement.com
· email id : sankalpp04@gmail.com