Salary120,000 - 180,000 INR (PA)
Job TypeFull Time
Job Location Delhi,India


Customer Service
0 to 3 Years
Education / Training
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Reporting to: Centre Head

Experience: 0-3 years

Key Skills
  • Effective resource planning for the teams
  • People Manager Skills
  • Should have excellent communication in English & Hindi & Local Language
  • Should be well versed with MS-Excel
  • Candidates with a strong inclination towards numbers, Excel spreadsheets, formulae, queries and software applications.

Key Responsibilities : 
  •  Ensure Delivery of TalentSprint’s Structured Digital programs at the Partner Center. 
  •  Fulfil pre-sales activities like program demo, program flow, program counselling and telly calling. 
  •  Ensure SOP for Enquiries, Admission, Collections, Billing, Batch planning & Allocation.
  •  Facilitate and implement process improvement ideas to improve overall process efficiency and customer experience.
  •  Work closely with various internal groups to understand business requirements, implement new processes and contribute to on-going process and product improvements.

ABOUT THE COMPANY : TalentSprint is India's leading Career Accelerator for Youth. Its technology-driven platform attracts youth with high aspirations and equips them for exciting careers in the knowledge sector. Funded by Nexus Venture Partners and the National Skill Development Corporation, TalentSprint aims to empower ONE MILLION young job seekers to pursue careers in Information Technology, Banking and Financial Services, and Education. TalentSprint has enabled 100,000+ Youth from 200+ colleges find their career with 650+ employers since inception. The skill acceleration platform delivers technology-enabled experiential learning through a mix of cloud, contact, and colleges. It leverages digital and social media for youth outreach and forward integrates with a high quality employer network.

TalentSprint is the recipient of several national and international awards including the TV5 Business leader Award 2015, Excellence in Education Award 2015, World HRD Congress HR Tech Leader Award 2014, CIO Review Company of the Year Award 2014, Silicon India Industry Performer of the Year Award 2014, Deloitte Fast 500 APAC Award 2014, Deloitte Fast 50 India Award 2014, NSDC Best Performing Partner Award 2013, RED Herring Top 100 Asia 2012, FICCI LeapVault Skills Champion Roll of Honor 2012, NSDC Best Non-Corporate Partner 2012, NASSCOM Emerge 50 2011 and SKOCH Digital Inclusion 2011.

Institute for Financial Education & Management
Institute for Financial Education & Management
Plot No. 2, IInd Floor, Kapil Vihar, Pitampura, Delhi - 110034
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Posted By

Piyush Garg

Centre Head

New Delhi,Delhi,India

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