Team Leader -for outbound Motor Insurance Process (2 -5 yrs exp)Delhi

Team Leader
About Company :
It is one of India's leading insurance sources, you can find all the insurances you could need: Car, Health, Term, Travel, Home, Office and Marine. We are also India’s leading motor insurance broker in the retail segment. In the 13 years since its inception in 2003, it has built a strong footprint in the Indian insurance industry. Today, they caters to more than 3 Lacs customers and is partnered with more than 50 insurance service providers and has a full-fledged presence in 22 cities. This nationwide chain of offices, staffed by over 1000 trained experts, makes buying insurance and registering a claim a convenient pleasure
Location : Delhi
Experience : 2 – 5 Years
Function : BPO/Customer Service
Job Description :
Dear Candidate,
We are hiring for Team Leader for outbound Motor Insurance Process.
Roles & Responsibilities:-
* Manage a team of CSAs working towards pre-defined targets.
* Responsible for maintaining discipline and absenteeism of team on the floor.
* Responsible for staff retention within the team.
* Ensure prompt and accurate service and achievement of targets.
* To conduct and initiate weekly/monthly team meetings on regular basis to ensure all
Working Days : 6 Days a Week (10:00 AM to 6:30 PM)
Job Nature : Full Time