Job Location Bangalore,Karnataka,India


"operations lead" team lead" "B TO B Sales Team lead"
1 to 6 Years
ITES / BPO / KPO / Outsourcing
Functional Area
Sales / Business Development / Client Servicing

Team Leader Job Duties:

  • Supports team manager and performs management duties when manager is absent or out of office
  • Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
  • Assists management with hiring processes and new team member training
  • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
  • Communicates deadlines and sales goals to team members
  • Develops strategies to promote team member adherence to company regulations and performance goals
  • Conducts team meetings to update members on best practices and continuing expectations
  • Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
  • Ensures company brand materials and physical working spaces meet and exceed company presentation standards
  • Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
  • International Process Management will be a added advantage.

Outsource ACE
Outsource ACE
#60, 1st Floor | Jai Bharath Nagar| Banaswadi Main Road Bangalore-560033, Karnataka India
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Posted By

Nirmala Mohanswamy



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