SalaryNot Specified
Job TypeFull Time
Job Location Hyderabad,India


program manager/ delivery manager/ project manager/ product management/ program manager product management
6 to 7 Years
ITES / BPO / KPO / Outsourcing
Functional Area

Job Responsibilities

  • Leads improvement to business processes and supports critical business strategies by managing the development and implementation of client service contracts
  • Anticipates and recognizes upcoming objections and takes proactive and preemptive actions
  • May assist in the preparation of sales forecasts, quotes or negotiations
  • Quickly assessing client requirements to determine their unique objectives and goals with the SmartDrive program and tailoring an approach that fits them
  • Managing and maintaining the client relationship including reaching out to the client with suggestions and follow up on the use of the program to increase driver safety
  • Developing and managing project plans based on the client needs and ensuring the program milestones and objectives are being met
  • Acting as the Client advocate within SmartDrive and working with internal teams on client needs, future enhancements and to solve any issues that arise
  • Ensuring proper training of client leaders as well as effective adoption of program, and positive progress, including driver coaching
  • Developing and delivering professional, effective presentations, program reviews and training to all levels within the client organization, including executives/key decision makers
  • Analyzing data and presenting rational, coherent and well developed solutions to client requests, at times before the client makes the request!
  • Managing the communication and internal coordination of the support infrastructure for assigned accounts across a variety of departments who have many things competing for their attention

Education, Experience, and Skills

  • BA/BS required with a Graduate degree a plus
  • Minimum 7 years of successful account management and proven sales experience in a large account environment
  • Must have the ability to travel a minimum of 50%
  • Success in managed services, trucking and fleet industry experience is highly preferred
  • Exceptional ability to motivate and influence key contacts and decision makers
  • Proven ability to listen, extrapolate information and analyze it in order to effectively provide solutions to client
  • Ability to expand existing account relationships
  • Excellent written and verbal communication at all levels within an organization
  • Ability to effectively learn technical products, services and solutions and readily apply new knowledge and a track record of working effectively with technical and business functions
  • Demonstrated success, with specific examples, managing complex projects with multi-disciplinary teams
  • Strong consulting, analysis, design and presentation skills

Smartdrive Systems India Pvt Ltd.
Smartdrive Systems India Pvt Ltd.
1-11-256, Street No: 1, 5th Floor,Wall Street Plaza, Begumpet, SecunderabadHyderabad,Telangana,India 500016
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