Store Manager

Store Manager - Yavatmal

The client is the longest established travel company in the world. Its distinguished history began in 1758 when it was appointed as general agents to the regiment of Foot Guards in India under the command of Lord Ligonier. The worldwide offices are located in UK, USA, Japan, Russia, Singapore and Dubai. It has associate offices in Germany, Italy, Spain, South Africa, Sweden and Australia.

Job Context

Mention the roles & responsibilities of the jobholder.

1. Overseeing the entire store operations & keeping up with target sale.

2. Be the point of contact between Franchisee & C&K

3. Timely MIS and Report generation

4. Achieve seasonal deal targets

5. Providing maximum customer satisfaction by closely interacting customers to

understand their requirements.

6. Ensure complaint resolution within specified time frame.

7. store appearance & cleanliness

8. Recruitment and training of Franchisee staff

9. Relationship management with customers and key accounts.

10. All major sales promotions to be highlighted at the store

3) Principal Accountabilities

1. Overseeing store operations & sales

2. Timely MIS and Report generation

3. Relationship management

4) Competencies

Functional

Experience of selling products i.e Group and FIT Packages (International &

Domestic).

Knowledge about the company’s products

Linguistic exp : Hindi, English, local language and other regional languages

Behavioural

Communicates effectively

Interpersonal skills

Relationship management