Job TypeFull Time
Job Location Faridabad,Haryana,India


process trainer process training feedbacks agents QA performance training BPO/ITE's sr. process trainer
4 to 10 Years
Healthcare / Medical / Hospital
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Job Responsibilities:
  • Ensuring high quality training delivery in the Sales/Team Building/Leadership/Communication/ Sales/ Behavioural
  • Ability to deliver training programme as per the requirement
  • Developing need-based training modules as per the requirement
  • Identifying training needs and existing gaps
  • Preparing a training schedule and conducting trainings as per the schedule
  • Monitoring training effectiveness through regular feedback and performance scores
  • Conducting internal process audits and process reviews for ensuring strict adherence to the process/parameters.

Desired Skills
The candidate must possess excellent interpersonal, presentation, and training skills, and should be able to establish priorities and meet deadlines.
Established in 1994 Jiva Group is a fast-growing company working in the areas of education and health. In health, Jiva is promoting Ayurveda globally with a customer base in over 50 countries. Jiva runs a chain of Ayurvedic clinics, offers Ayurvedic courses as well as runs a GMP certified Pharmacy that manufactures a wide range
of herbal cosmetics and ayurvedic medicinal / OTC products. Jiva thrives on innovation, and has, over the years, produced pioneering products and services
in a number of fields. Jiva's TeleDoc project ( has won the UN's World Summit Award. Jiva runs a chain of clinics throughout the country and reaches out to millions of patents. Jiva provides a favourable environment to its employees which fosters their creativity. There is a lot of scope to engage yourself in diversified activities, experiment and independently grow professionally. Jiva is based in Faridabad (near Delhi ) with branch offices based in other parts of the country. You can find out more about us at
Interested candidates can drop us their resumes on Thanks& Regards
Renu Chaudhary
Jiva Ayurveda
Plot no. - 3,
DLF Industrial Area
Sahani Mod, Opposite SSR Corporate
Landmark: NHPC
Metro Station
Main Mathura Road

Jiva Ayurvedic Pharmacy Limited
Jiva Ayurvedic Pharmacy Limited
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