SalaryNot Specified
Job TypeFull Time
Job Location Bangalore,Karnataka,India


Production Support SQL Scripting Shell Scripting Perl application support
4 to 6 Years
IT - Software Services
Functional Area

    Responsible for planning, processing and performing all jobs in an efficient manner with no assistance from the supervisor

    Responsible for all Application FMS tickets assigned and taking them to closure within the defined SLA levels

    Analyze tickets to identify the root cause of the problem and provide resolution in timely manner.

    Coordinate and work with Application engineering team to report all application bugs and follow up for closure

    Setup and manage test servers and environments for pre-production tests

    Perform and participate in all aspects of Production patch/fix and deployment verification including requirements gathering, feature and functional testing, integration testing, regression testing.

    Work collaboratively with management, development and SQE engineers in producing quality products utilizing best practice methodology and technology.

    Reports test results and enter problems and issues into the bug database. Monitors and updates bug reports as needed including bug report closure

    Proactively solve problems and suggest process improvements

    Demonstrate a clear passion for Quality through constant self-directed learning

    Contribute to the improvement and refinement of Production Support practice


      BS in computer science or equivalent experience

      4 – 6 years of hands on experience in production/technical support of applications.

      Excellent analytical, debugging and problem solving skills

      Excellent written and oral communication skills to concisely and accurately report project status

      Excellent technical leadership skills to mentor new team members and hand holding them.

      Experience working on Linux and Windows O/S

      Good understanding on RDBMS. Should have experience working on PostgreSQL / My SQL or any RDBMS. Ability to write DDL and DML statements.

      Good Understanding of Apache and Tomcat Configurations

      Experience troubleshooting application issues developed on Java/J2EE, PHP

      Good understanding on network protocols

      Good understanding on XML, HTTP, HTTPS, FTP, FTPS

      Additional Information

      Candidate with immediate or max 15 days notice period is preferred.

      Contract duration will be for Minimum 6 months & extendable

      Work Location:Trivendrum

      Interview mode:If profile get shortlisted,will intimate candidate accordingly.

Black and White Business Solutions Pvt ltd
Black and White Business Solutions Pvt ltd
#58, 4TH Main, 1st Cross, HAL 3rd Stage, Indiranagar , Bangalore
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