Salary1,000,000 - 2,200,000 INR (PA)
Job TypeFull Time
Job Location Noida,Uttar Pradesh,India


operations management kyc support reporting sales analytics servicing presentation
5 to 7 Years
Telecom / Internet
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
We are looking for Sr Manager KYC operations for India's largest online market place.
The candidate shall critically review all new customer onboarding and ensure that we acquire only Right customer with Right intent and Right expectations. The position holder shall define policies and implement the processes to ensure the same.
Segmenting the customers after understanding the complete customer life cycle
Data analytics to review profiles of customers being acquired by the PAN India Sales teams
Analyzing patterns and designing policies to allow only healthy profiles in the system
Continuous improvement in system by addition of new checks to control the leakage
Presentation, approval and sign off with cross function teams for recommendations
Create go to market plan and ensure completion by follow up with stakeholders
Implement process with a team of 30 Tele-Callers to ensure the process compliance
Working closely with Sales and Servicing teams and support them for process adherence
Weekly reporting to management with insights and plans

Bright Career Avenues
Bright Career Avenues
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Sarika Hr

Hr Executive

Noida,Uttar Pradesh,India

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