Service Advisor(Trucks/Commercial vehicles)

Job Specifications:

Need to have minimum 3-5 years relevant experience as Service Advisor in trucks or commercial vehicles

Candidate must hold Diploma in Automotive

Should have good communication skills

Job Description:

To be the customer champion and deliver exceptional customer service.

To provide initial diagnoses of vehicle faults.

Take details of vehicle history and faults, provide customer with an estimate of time and cost.

Understand customers on going vehicle requirements and sell additional services and products to customersto increase profitability of the service centre.

Plan all jobs effectively to optimise workshop utilisation, offer additional services to customers when theworkshop not working to capacity.