Not Specified
Full Time
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Skills
SAP Consulting SAP CRM Contact Center- Experience
- 3 to 8 Years
- Industry
- IT - Software Services
- Functional Area
- IT
Should have worked in SAP Merlin support ( Contact center) or implementation project for about 2 years
Should have Knowledge of SAP Merlin Contact Centre configuration, including Queues, Queue groups, Reporting groups, Agent & Configuration group settings
Able to evaluate what the requests, questions, issues from the business are, and be able to resolve them (on their own or with the help from the Merlin helpdesk and/or support portal)
Should have knowledge of SAP CRM ( functional)
SAP Merlin certification will be added advantage
Should have Knowledge of SAP Merlin Contact Centre configuration, including Queues, Queue groups, Reporting groups, Agent & Configuration group settings
Able to evaluate what the requests, questions, issues from the business are, and be able to resolve them (on their own or with the help from the Merlin helpdesk and/or support portal)
Should have knowledge of SAP CRM ( functional)
SAP Merlin certification will be added advantage
- Company
- Bob Tech Solutions
- Location
- Bob Tech Solutions
BOB Tech Solutions Pvt Ltd # 3/4, Maruthi Towers Hosur Main Road, Madiwala - Website
- http://www.bobtechsolutions.com/
- View Jobs By This Company
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