Sales Manager

Job Summary:

The primary role of the Sales Manager is driving customer acquisition, activation, retention, revenue and renewal and achieve the targets set by the company.

Active participation in updating CRM and adhere internal to sales processes to achieve functional goals.

Business Development and Revenue Generation:

Meet the revenue generation target set for the year by:

Business development – Capture New clients

Renewal of existing Accounts

Competitor analysis

Timely collection of receivables

Lead Generation

Use innovative methods of lead generationthrough cold calls, portals, social media campaigns

Customer Relationship

Ensuring SOPs around order processing is followed

Meet with clients on an ongoing basis to review satisfaction with the sales/implementation process.

Ensure team conduct service calls once a month with each customer

Product Knowledge

Have complete understanding of the Product and ongoing upgrades

Understands the strength and weakness of the product vis-a-vis competition

Implement CRM :

Ensure team members are updating the CRM on a daily basis with all relevant inputs

Ensure attendance report, Opty reports, pipleline reports are updated

Conduct review meetings based on CRM MIS reports

Collaboration with all stakeholders in Sales Process

To participate in meeting that are conducted with BD, Sales, Support ,Accounts to ensure that feedback the customers is conveyed to internal teams.

Update customers on all related developments

Brading : External and Internal

Responsible for participating in all activities related to Branding

Follow the brand guidelines as laid down by the management

Reports:

Publish management related daily,weekly,monthly reports

Attend and participate in all related meetings

Training :

Attend relevant trainings and knowledge sharing sessions.

Domain Expertise :

· Networking and engagement with client on a regular basis to keep update with latest trends and insights of industry

· Participate in conferences and exhibitions wrt Real Estate.