Sales Manager

• Creating the annual dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses for the new-and-used sales departments.
• Meeting with sales consultant to plan and implement objectives for achieving sales and gross profits.
• Hiring and monitoring the performance of the department, holding weekly sales meetings and conducting sales training.
• Overseeing standards for displaying and merchandising both new and used vehicles as well as reviewing and initialling all promotions before they are finalized.
• Coordinating the appropriate supply of new and used vehicles and ordering/acquiring vehicle inventory accordingly.
• Meeting monthly with the dealership’s CEO / MD to review forecasts and profits for each department.
• Preparing advertising, sales promotions, staffing needs, lease promotions and compensation plans.
• Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.
• Auditing all appraisals of trade-in vehicles.
• Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
Job Requirements
-It is recommended that general sales managers have at least two years in a dealership sales environment. --------Additionally, sales managers need to be comfortable managing multiple departments and people.
-Managers are required to maintain the profitability of their department while controlling expenses and maintaining customer satisfaction.
-Managers are required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations, but must also comply with these regulations.
-Management personnel require strong communication skills to deal with customers, employees and vendors, as they represent the dealership.
-People working within the automotive retail industry often have to work extended hours, evenings and weekends to achieve their goals.
-A valid state sales license is often required.