Salary12,000 - 18,000 USD (PA)
Job TypeFull Time
Job Location Badagry,Lagos,Nigeria


operations head business head
8 to 18 Years
IT - Software Services
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling

Essential Duties and Responsibilities:

§ In charge of the smooth
running of the website and all shopping platforms such as app, & mobile
Web to increase the sale.

Responsible for
the visual quality and the efficiency of all online channels

§ Managing the Shopping team and crafting a solid working
practice across the direct Shopping team.

§ Working closely with the Marketing, Creative and the
Digital team to grow the website to maximize the Search Engine Optimization

§ Working closely with the Operations team to maximize
warehouse support in providing smooth and excellent customer service and
fulfilling online orders.

§ Working with Heads of department to achieve the shared
brand strategy and goals.

You will be
working closely with key stakeholder to define and execute the omni-channel
strategy with full P&L ownership.

Measurement of
ROI on all spends whilst influencing opportunities and paybacks.

§ Plan the forward range/buying requirements, monitors and
takes action on trading stock levels in conjunction with channels/buying

Oversee the
brands online marketing ensuring customer retention and acquisition.

Ensuring the
customer is at the heart of the business: consider the entire customer
journey and identify anything that can affect the experience and trading.

§ Managing the team's commercial focus with clear objectives.
Leading by example providing training and sharing external best practice.

Commercially aware and results driven.

Education and/or Work Experience Requirements:

§ Bachelor’s
Degree in any reputable University

§ Managing
and leading the website development, technical and visual, navigation, and
performance and functionality efforts to positively impact ecommerce effort.


§ Good
Leadership Skills

Good Communication and Teamwork

Excellent computer skills
including Microsoft Word, Powerpoint and Excel

§ Must
be a proactive self-starter and have ability to work with a minimum of

Multi Tasker

Contec Global
Contec Global
8, Langtang close, area3, garki, abuja
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