Onboarding Executive

Job responsibilities –
Handle customer inquiries both telephonically (Inbound / Outbound) / email / What's App / Web Chat
Manage and resolve customer complaints
 Provide customers with product and service information
Enter new customer information into system
Update existing customer information
Order placements on behalf of clients
Follow up customer calls where necessary
Provide Research related information using available resources, etc.
Key competencies -
Verbal and written communication skills (in English and Hindi languages at least)
Customer Service Orientation
Interest to work in Stock markets
Good listening skills
Basic knowledge of Stock markets will be an added advantage
Ability to work under Target based environment
Good selling skills
Fresher can also apply