Salary216,000 - 360,000 INR (PA)
Job TypeFull Time
Job Location Gurgaon,Haryana,India

Skills

Excellent communication skills Remote desktop support engineer Technical Support representative Technical knowledge of operating system
Experience
1 to 5 Years
Industry
ITES / BPO / KPO / Outsourcing
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling

We Have urgent opening are Technical Support Engineer,

Ø  Profile: Technical Support Engineer.

Ø  Location:Gurgaon

             Total no. of openings-30

Ø  JOB DESCRIPTION 
1. Responsible to provide technical support assistance to US 
customers 
2. Responsible to troubleshoot the issues related to Desktops, Laptops 
& Printers. 
3. Technical knowledge of operating systems. 
4. Providing technical assistance to international clients should focus 
on selling of Annual/Per incident plan (up selling) 
 
5.Knowledge of computers, laptops, operating systems and computer hardware / software - Good working knowledge of the Internet.
 6.Advance troubleshooting skills for Windows/Mac computers - Peripherals like Printers, Scanners and Multinational Devices.
 7.Virus issues including Manual Virus removal, antivirus technologies - Third party software related issues.
 8.Troubleshooting Home wireless Networking issues and Troubleshooting eMail clients.
9.Preference would be given to candidates with hands on experience on the following: Adobe Softwares, Quickbooks, Turbo Tax, Amazon Kindle, Magiclack, Android/Windows/Blackberry Smartphones.

 

Ø  Desired Profile:

    1. Qualification: B.tech(all branch but specially CS and IT)

         2.  Experienced Must be - 1to5 yrs
         3.  Excellent communication skills 
         4.  Willing to work in rotational/night shifts 
         5.  Salary:15000-35000 per month 

 

Ø                           Walking Interview’s Till 31st-Sep.

Ø           Thank You

Ø           HR. Executive

Ø            Rahul

 


Company
JobPratha
Location
JobPratha
Nirman Vihar
Website
http://www.jobpratha.in
 
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