Reception Supervisor

Job Specifications:

Must have minimum 2-3 year’s relevant experience as Reception Supervisor

Good Communication skills

Candidate should hold DegreeTechnical ( Automobile/Mechanical)

Job Description:

Interpreting customer concerns and needs, allocating work and utilising capacity planning

/ appointment system.

Managing service loan car fleet.

Building rapport and establishing new customer relationships as well as retaining

existing.

Tracking vehicle through the workshop, coordinating with workshop control & workshop

supervisor.

Reviewing customer feedback and full responsibility for customer complaint resolution.

Liaising with customers about any additional work required and estimating time and costs

associated with repairs.

Maintaining a professional, clean & tidy reception / customer parking areas at all times.