240,000 - 540,000 INR 
Full Time
View Applications
Skills
QA Quality Analysis Quality Assurance Medical Billing Problem Solving- Experience
- 0 to 10 Years
- Industry
- ITES / BPO / KPO / Outsourcing
- Functional Area
- ITES / BPO / Operations / Customer Service / Telecalling
- The
quality analyst will be responsible for conducting quality reviews of
completed work processes, reporting findings and providing feedback to
team members.
- Operational Responsibilities:
- Conduct quality reviews based on prescribed sampling algorithms
- Compile and report results to managers, team leaders and team members
- Analyze findings from QA reviews and identify trends, quality deficiencies and areas of risk.
- Conduct quality assurance reviews of daily work to ensure high quality is maintained.
- Communicate deficiencies, risks or other noteworthy findings to managers and team leaders.
- Assist and engage in problem-solving on production related issues with team members, as required.
- Willing
to work rotating shifts and workdays based on agreed schedules in order
to meet operational and departmental objectives.
- Company
- Disha Career Services
- Location
- Disha Career Services
Sector-63, Noida - Website
- http://dishacs.com/
- View Jobs By This Company
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