Process Trainer (Telecom Process)

Process Trainer- Specialist
Min 2 years exp is manadatory in process training.
· Good Technical knowledge is must.
· Train agents on product and process, as and when there are NHT batches
· Work closely with Ops and Quality team design action plans to plug areas of opportunity
· Responsible for defined training conversion
• Drive C-Sat & E-sat initiatives to add value to the Process and customer
· Must have excellent presentation and communication skills.
· Should be able to drive key performance metrics related to training
· Excellent communications skills
5 Days Working
Job Location: Gurgaon
Day shifts
Shikha-9289916661,9899566661