Guest Relations Executive

Job Responsibilities:

Solving queries of the visitors.
Handlingguest, inter-departmental emails and fax messages.
Handlingguestrequests, inquiries, complaints and ensuring follow-up.
Helping the new joiners.

Plan and coordinate the provision of friendly, efficient services to guests
Schedule activities for guests
Plan and coordinate all promotional activities targeting clients
Trace relevant statistics about clientele
Coordinate and supervise all activities for guests
Assist with check-ins / check-outs of clients
Greet guests upon arrival

Taking calls at the reception
Assist all departments in being receptive to the needs of guests
Attend recreation activities when necessary
Assist in any other duties when required by the Front Office Manager
Assist with translations (information:guestdirectory; menus etc.) as required
Provide feedback from guests to Front Office/Operations Manager for action.

KEY Focus on the following:

Effective communication and dedicated interaction with good command in the English Language.
Passion in customer service with the effective interactive skills.
Proficiency in handling the situations and queries
Function well in high-stress atmosphere

Interested Candidate sends your updated resume to email id: lawrence@laconsultancy.in.Also furnish the required details:

Total work exp:

Present Salary CTC PA:

Expected salary CTC PA

Notice period/Joining time:

Present location:

Willing to relocate to Chennai/Bangalore/Cochin: YES/NO

Are youA vailable for Telephonic/Skype / Face to Face interview during the week days Monday - Friday /
 Thanks & Regards,

for L A Consultancy

Lawrence J M

Managing Partner

M : +91 9840708468 / E : lawrence@laconsultancy.in