HDFC Bank- Personal Banker Sales

Achieve sales targets and providing Customer service

Relationship Management for a Portfolio of customers

Responsible for Cross Sell & enhancing relationship with existing customers

Customer service to ensure walk in customers issues

Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account

Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc

Deepening of existing Current account & saving account relationships

Generation of referrals from internal database

Customer acquisition & cross sell to walk in customers

Report Generation & filing

Generate business and cross sell all products and services of the

Bank

Enhance the value of existing accounts of Current account & saving account customers. Retention of accounts

Pins custodian

Review all critical reports, monitor cash levels, fraud control, etc

Cost Management and staff productivity

Branch administration & ATM (onsite) management

Branch Operations and Audit Compliance