Front Office Executive

We are a Franchisee of Crossword Bookstore: Agarwal Business House. In Pune we are having 13 stores. In other
locations we are having stores in Bangalore, Jaipur, Udaipur & Goa, Gurgaon.

Job description:

1.
Welcome visitors and guests and direct appropriately.

2.
Greet visitors warmly and make sure they are comfortable;
know basic information of all the activities should give it to customers, help
them feel comfortable & send them to the concerned person.

3.
HandlingReception/Front Office by attending visitors and guide them to meet
the concerned persons or supplying relevant information to them.

4.
Ensure reception area is tidy.

5.
Answer inquiries about company.

6.
Receive, direct telephone messages. Handling EPBX. To receive & transfer
incoming telephone calls & to keep telephone numbers updated.

7.
Answer phones & route calls to specific
people

8.
Experience
in travel booking.

9.
Record and handle (Collect & distribute) all
incoming and outgoing couriers and parcels. Handling Couriers.

10.
Responsible for daily cleaning and general
maintenance of the office. To look
after housekeeping activities inReceptionareaand office.

11. Stock Keeping of Stationery, HK Material.

12. Follow-up with Mails.

13. Schedule
meetings and conference rooms.

14. Arrange
appointments

15. Perform
basic book-keeping, filing & clerical duties.

16. Update
appointment calendars

17. Schedule & follow up
appointments.

18. Guiding the walk in
candidates/customer, coordinate with HR team and management.

19. Assisting other
departments as need be.

20. Coordinating with store
all over India.

21. Checking attendance of
employees & other facility staff daily and updating same in Excel.

22. Updating Employee
Information: e.g. Extension No List, Mobile No List, Vehicle No List etc. Should
be residing within the vicinity with minimal travel.

23. To make outgoing telephone
calls whenever required & keep record.

24.
Event Management: e.g. Meetings , conferences

Desired skills.
Good Verbal Communication skills, including in the local language

Fluency
in English, Hindi, and Marathi is required.
Microsoft
Office Skills
Professional and organized approach to work
Ability to work under pressure
Superior ability to engage and associate with people.

We are a Franchisee of Crossword Bookstore. In Pune we are having
13 stores. In other locations we are having stores in Bangalore, Jaipur,
Udaipur & Goa.