100,000 - 300,000 INR (PA)
Full Time
View Applications
Mumbai,Maharashtra,India • Navi Mumbai,Maharashtra,India • Thane,Maharashtra,India
Skills
Customer Service post sale Relationship Management Customer Relationship Client Servicing- Experience
- 2 to 5 Years
- Industry
- ITES / BPO / KPO / Outsourcing
- Functional Area
- ITES / BPO / Operations / Customer Service / Telecalling
contract between customer and company
respond to all customer calls and email
keep the customer informed about the progress of the project from time to time
inform the sales team about prospects who have visited or called the site office
send mailers, gifts, bouquets to the customers on occasions, special events, days and festivals
get an understanding of customer complaints/ issues while interacting with them during relationship building activities
follow up with the client regarding outstanding amount & initiate recovery procedure and take necessary steps in case of consistence payment default
respond to all customer calls and email
keep the customer informed about the progress of the project from time to time
inform the sales team about prospects who have visited or called the site office
send mailers, gifts, bouquets to the customers on occasions, special events, days and festivals
get an understanding of customer complaints/ issues while interacting with them during relationship building activities
follow up with the client regarding outstanding amount & initiate recovery procedure and take necessary steps in case of consistence payment default
- Company
- Talent Corner HR Services Pvt Ltd
- Location
- Talent Corner HR Services Pvt Ltd
308, Swastik Disa Corporate Park, LBS Marg,, Opp. Shreyas Cinema, Ghatkopar West, Mumbai, Maharashtra 400086 - Website
- http://talentcorner.in/
- View Jobs By This Company
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