Customer Care Executive

Vacancy in Vap Technology Pvt Ltd
Vap Technology Pvt Ltd - Kolkata, West Bengal

Immediate joining for following post in international BPO

job code 1. - Customer Care Executive ( outbound tech support BPO)

Fresher and experience both can apply

shift timing - all shifts

Salary - 8,500 to 20,000(depends on candidates potential)

Job code 2 - off call supervisor

Exp - 6 months minimum as off call supervisor in same designation

shift timing - 7 pm- 4 am / 9 pm - 6 am ( fixed)

Job code 3 - On call supervisor

Exp - 6 months minimum as off call supervisor in same designation

shift timing - 7 pm- 4 am / 9 pm - 6 am ( fixed)

Jobs and responsibilities:-

• contact businesses or private individuals by phone
• deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation
• describe products and services
• respond to questions
• identify and overcome objections
• take the customer through the sales process
• obtain customer information
• obtain possible customer leads
• maintain customer/potential customer data bases
• follow up on initial contacts
• complete records of telephonic interactions

Education and experience:-

• high school diploma or equivalent
• proficient in relevant computer applications and call center systems
• good typing skills
• knowledge of sales principles and methods
• proven track record in sales
• required language skills

Key Competencies:-

• high energy

• communication skills
• persuasiveness
• problem solving
• adaptability
• tenacious
• negotiation skills
• stress tolerance

contact person - Ankita (HR) @ 9874028777

Please mention the contact person name at the time of interview.

walk in going at

Address : EN 35, 4th Floor, Walzen Tower,
Sector V, (near Webel crossing),
Salt Lake City, Kolkata - 700 091.